Deposit
The reservation will become binding for us, after our availability confirmation and only after the receipt of a down payment of 40% of the full amount via wire transfer or credit card (Visa/MasterCard).
Payment
We ask to pay the remaining amount at the reception on the day of arrival. We accept cash (up to €999.00), credit cards (Visa/MasterCard) or debit cards. In case of payment by bank transfer, the payment should reach us at least one day before arrival.
Cancellation
In case of cancellation or no-show, the down payment will not be refunded.
Local tax
For every person over 14 years, a local overnight tax of €3.40 per person/night is to be paid. This fee is not included in the total amount of your stay and is only payable on site.
Check-in / Check-out
Arrival from 2.30 pm to 6.30 pm
Departure latest within 9.30 am
5% discount for arrival by bus or train
We want to try to use less energy:
We want to raise the environmental awareness too and offer our guests a 5% discount for green alternatives to cars until Bolzano / Bressanone.